Stevie Awards 2016

Revana AQ360SM wins Gold Stevie® Award for Best New Marketing Solution

Revana, part of TeleTech's Growth Services division, received two Gold Stevie Awards for New Marketing Solution and Sales Operations Team of the Year. The Stevie Awards for Sales & Customer Service are the world's top sales, business development contact center and customer service awards. Along with the two Gold Stevie awards, Revana was also recognized with an additional three (Silver and Bronze) Stevies.

"Being acknowledged with five awards for Revana including a Gold Stevie for our AQ360SM Solution and another Gold for Sales Operations Team of the Year is a great honor," said Judi Hand, executive vice president of TeleTech Growth Services. "Revana's success is tied directly to our clients' business outcomes and this recognition illustrates that our digital marketing and sales solutions are driving results across the board."

In the New Marketing Solution category, Revana AQ360's "A Search-to-Sales Solution for the Digital Age" was awarded a Gold Stevie. The closed-loop digital marketing and sales ecosystem enables a real-time, 360-degree view of a customer's online journey. By providing sales teams with deeper insights about prospects' pre-sale online activities Axtel, one of the leading communications providers in Mexico, has realized a 2X improvement in sales conversions leveraging the AQ360 solution.

In the Sales Operations Team of the Year category, Revana's sales operations team was recognized with a Gold Award. Revana's efforts led to the expansion and seamless integration of new work scopes for a large shipping leader hiring over 250 new sales agents in eight weeks. This team went on to achieve sales targets resulting in 300 percent ROI and over $40 million in incremental revenue.

For the fifth year in a row, Revana was recognized as Sales Outsourcing Provider of the Year. Revana's 20+ years of sales and digital performance marketing best practices helped generate $3 Billion in revenue for their clients in 2015. In addition, their clients rated them an all-time high of +67 NPS.

In the Best Use of Technology category, Revana, with their client Axtel Communications, were presented a Silver Award for sales performance leveraging Revana AQ360. In just ten weeks the Revana AQ360 solution generated dramatic improvements in digital marketing and sales performance for Axtel.

In the National Sales Team of the Year category, Revana was honored with a Bronze Award for dramatically increasing advertising revenue for a leading Internet search company by 101.7 percent while keeping headcount flat.


"Entries to the Stevie Awards for Sales & Customer Service continue to grow every year, further validating the essential roles that business development, customer service, and sales play in business success," said Michael Gallagher, president and founder of the Stevie Awards. "The widespread support of this program made the 2016 competition that much more intense among finalists. The judges were deeply impressed by the winner's accomplishments and we congratulate all of the winners on their commitment to excellence and innovation."

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.

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